Workflow goes in error when the shopping cart is rejected

[Former Member]

Hi All,

We have implemented n step approval workflow.

The issue is when the shopping cart gets rejected, the workflow WS14900032 gets called which sends the mail to approver/initiator/reviewer.

The catch here is this workflow is going in error only in case of approvers and that too sometimes.

Can anybody tell me what might be the issue with this. I have already compared the correct and errored workflow data but do not find anything specific.

Please help.

Regards,

Neha

[masa_139]

Hi,

What was the error detail in SWI2_DIAG transaction?

Regards,

Masa