Work Item not visible in UWL of user on Netweaver Portal

[former_member187651]

Hello Portal Gurus,

We have installed new SRM server. ECC and SRM server connected with Portal accordingly. But we have problem with WI in UWL for custom workflow running in ECC or SRM. WI not coming to the UWL.

Steps that I have performed to get the WI in UWL on portal is as below:

1. Copied the standard task to the custom task.

2. Assigned that custom task to the steps in custom template.

3. Register that task with SWFVISU

4. Assigned Visualization parameter: Application, Dynparam, Namespace

5. Re-Registered all the systems in the Universal Worklist- Administration on Portal

6. XML updated with my TASK is shown to the portal.

But still my WI do not display in UWL on portal after WF starts...although these comes to the user inbox in SAP GUI.

Is there any Note or some steps I am missing to configure the things..

Please guide me on it..

Regards,

Chandan

[Former Member]

Hi Chandan,

Also , can you check that particular USER's authorization to execute RFC FM's on backend. Because with the help of RFC's FM only , the workitems are being fetched to the portal UWL. In many cases , user's RFC call is failed and workitems which are clearly visible in workflow inbox is not visible in UWL.

Thanks

Rakesh