User gets an error when trying to use the shop function in SAP?

[Former Member]

User is getting an error while trying to shop as "ERROR WHILEPROCESSING YOUR QUERY".

i have attached the

error screenshot shared by the user,kindly help to understand the issue.

[ivy_li · Accepted solution]

Hi,

Please read the following KBA:

1788592 - This browser is not supported error after Support Pack upgrade in SRM system

BR,

Ivy