Hello, I am a consultant working on an indirect procurement reform project using SAP Ariba at a manufacturer.
Regarding notification emails sent from Ariba (e.g., approval requests), the following issues have been observed:
・In Outlook, portions of the subject line text sometimes appear in a language different from the language set in Ariba (Japanese), such as English.
・This occurs not only in the live environment at the client company but also in the test environment.
SAP investigated, but they stated that identifying the cause and developing countermeasures is difficult due to the inherent complexity of the root cause analysis.
The operational impact is as follows:
Users routinely process large volumes of document approvals and creation daily. Consequently, many rely on email filtering based on subject lines.
If email subjects partially contain a different language (English), users utilizing filtering functions may experience missed approvals or confirmations. This could lead to operational delays.
Bluesky
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