System status INCM is active while doing the confirmation from SRM

[Former Member]

Hi,

User is getting the below error while trying to create confirmation in SRM for some of the PO's.

Partner XXX not found

System status INCM is active (Confirmation XXXX)

Partner not found XXX (Item 1)

The version is SRM 4.0 (Classic scenario). We have already checked the user profile and it is consistent in the system. The BP record for this user in table BUT000 is all fine. User is able to create the confirmation for other PO's. Also we have checked the G/L account for any posting period issue. Everything is fine. The error is coming while user is trying to do the confirmation for some of the PO's.

Any help is highly appreciated.

Warm regards,

Aswini

[Former Member]

The error is coming while user is trying to do the confirmation for some of the PO's.

Check these POs to see if any of the partners are invalid. You could do this through "process purchase order" transaction. Sometimes this error occurs when one or several of the PO partners no longer exist, e.g. left the company, etc.

[Former Member]

Hi Jay,

Many thanks for your valuable suggestion. We found that the vendor used in the PR was not available in SRM and hence the system was showing the error message.

Regards,

Aswini