System notification because of SC rejection - sent also to Approver

[Former Member]

Dear Experts,

in SRM 7.0 CS - i am facing the following problem w.r.t. sending out of system notifications.

In our system, when a shopping cart gets completely rejected (i.e. there are no positions in the shopping cart that are not rejected by the approver), the requester who had created the shopping cart receives a Mail to his mail ID telling him, that the shopping cart has been rejected.

But unfortunately, not only the requester but also the approver, who had actually executed the rejection, receives the same system notification.

Can you please help me with a pointer on how to prevent the system from sending the message to the approver?

Thank you very much.

[Former Member · Accepted solution]

SPRO -

SRM server >> cross application basic settings >> event and event schema for alert management >> define recipient for notification.

[ricardo_cavedini · Accepted solution]

Hello,

In "define recipient for notifications", select the correct line and display the settings.

Approve Shopping Cart -> Approver

Check here if the flag of "Rejection of Application Object" is selected.

Regards,

Ricardo

[Former Member · Accepted solution]

Thank you very much, Jay and Ricardo!