Status update for Revision of payment method

[former_member728232]

Dear Team,

We have a client requirement to send status update of revised payment method.

So we have configured Invoice status update in ERP system as per CIG config Guide, but client is following manual payment method and expecting status should update after reversal of payment method.

Scenario :- Initially client will make a cheque payment then supplier will receive an "Paid" status, later client will reverse cheque payment and make NEFT payment for the same invoice, but in this situation supplier is not getting any status update when we execute "ARBCIG_INVOICESTATUS_EXPORT" program.

NOTE :- Reversal of cheque payment is driven through T-code "FCH8" And

Reversal of NEFT payment is driven through T-code "FBRA".

So kindly let us know whether it is possible to send revised payment status to supplier.

Thanks & Regards,
Hemanshu Chopade

[Prem_Tracz]

Hi,

the scenario is not part of 'best practices' as you should not change/revise payment method _after_ you make a payment.

It is not supported by DSN today, it is a limitation.

Solution would be to change business process (do not make too hasty payments for materials/services where reversals may occur).