on 2010 May 18 10:12 AM
Hi All,
We are implementing SRM70 BRF (proces-controlled) workflow. This workflow works like this:
1 optional completion step
at least 1 mandatory approval step
When a person does not react on an approval step within 6 days we want to automatic forward the workitem to his manager.
How can we make this happen? Is Alert Management an option, or should we use BRF events/expressions ? Or should we extend the workflow task TS40007974 ?
Our BRF Process Level Configuration looks like this:
(we implemented BADI Enhancements, as we are using Z-tables for approval determination for completion (step 10). For approval determination (step 20) the PPOMA-structure is used)
10 Approval with Completion 3EV_PO_600_001_100 40007973 SRM Purchase Order Completion
20 Approval 3EV_PO_600_001_100 40007974 SRM Purchase Order Approval
999 Automatic (System User) 0EV999 40007988 Automatic Approval
So for example,. could/should we add a line 30 Event for deadline? Or should we add an additional expression in line 20 ?
Kind regards,
Ruud & Johan
Request clarification before answering.
Hi,
You can send alert notification but you can not send workitem to other person in Process-Controlled Workflow.
For alert notification, please go to IMG "Define deadline for Events".
Regards,
Masa
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