SRM workflow mail configuration for Shopping cart

ranjeetabap · ‎2016 Sep 15

Hi All,

I need your help to resolve my SRM shopping cart workflow Issue.

After shopping cart creation how it determines who will receive mail.

After approval who will receive mail and so on.

Means i want to know at which place we maintained agent Level email id.

In our SRM system it is already configured but i am not finding how this workflow mail process working.

Thanks & Regards

Ranjeet

M- 8800146278

laurent_burtaire · ‎2016 Sep 15

Hello Ranjeet,

sending e-mail is linked to offline approval workflow.

Check this wiki:

Regards.

Laurent.

former_member219695 · ‎2016 Sep 15

Dear Ranjeet,

Approval level can be set up based on person assigned in SRM Org structure,

Request you to go to the below link for basic workflow settings.

Thanks

Shuvrajyoti

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