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SRM Shopping cart - PDO Layer error (hierarchy position)

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Hi experts, I'm working with SAP SRM 714 SP8 (SAPK-71408INSRMSRV), after upgrade, when I try to create a shopping cart with a hierarchy position (As Service Order):

After ordering the shopping cart, the system sends the following error:

“PDO Layer error”

And in the sequence:

When checking the ST22:

ERROR /SAPSRM/WF_FAC_APV 024

Note: this only happens when we create a shopping cart with herarchy.

Can someone tell me why the system sends this error?

tanks

Accepted Solutions (1)

Accepted Solutions (1)

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Ivy, Thank you very much for your response, but the problem was solved as follows:

The Z_HIER_SERV1 extension was implemented in the determine_ds_hierarchy method which is in the class / SAPSRM / CL_APF_HIER_SERVIC

Answers (1)

Answers (1)

ivy_li
Active Contributor
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Hi,

Please check if the following note is applied:

2381623 - Follow-on note 2323567

Meanwhile please attach dump file.

BR,

Ivy

0 Kudos

Thank you very much for your response, but the problem was solved as follows:

The Z_HIER_SERV1 extension was implemented in the determine_ds_hierarchy method which is in the class / SAPSRM / CL_APF_HIER_SERVIC

ivy_li
Active Contributor

Hi,

apparently this is your own enhancement which lead to this error, and it is impossible to know it without investigating in your system.

BR,

Ivy