SRM-MDM searchs not working

[jonlarruzea]

Hi,

Whem doing a search in our SRM-MDM by the item description (for example "pencil") some items are not shown. If we search them from the "MDM Data Manager" searchs work OK. The data of the items that are not shown (language etc.) seems to be OK.

Could it be any cache issue? Must something be done in order to refresh the searchs?

Thanks in advance,

Jon

[Former Member]

First a basic check ...

In MDM Search UI check User-Specific Configuration -> Customize Search -> operators , this is possible that you might have different set of parameter in MDM Data manager for search and different set of parameter here.

Next you can check the SRM web service if you are using any specific "Mask" .

Thanks

Padhi