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SRM 7.3 popup error message not displaying

Former Member
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297

We have just recently upgraded our SRM system to 7.3.  We are running this through our Netweaver portal of 7.4.  We are experiencing an issue with our org structure assignment so we are getting an error that states "Action cannot be performed: No data found for employee".  This error results in a popup error message stating that when trying to create a new Special Request.  I'm not trying to solve for the error, as that is a separate issue.

The issue we are having is that this popup error message is not getting displayed in IE 11 through Portal.  It just grays the screen and the message does not appear.  Can anyone help us understand why the popup error message does not render through Portal in IE 11?

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Answers (1)

Answers (1)

laurent_burtaire
Active Contributor
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Hello Jeffrey,

please, check this Knowledge Basis Article dealing with IE11:

1969477 - SRM not working properly with IE11

Did you try with other Web browsers (Google Chrome, Firefox, etc)?

You could also have a look to this wiki:

How to check browser compatibility

Regards.

Laurent.