SRM 7.0 Ship to Address contact details not pulling through

[Former Member]

Hi all

We are using SRM 7.0. We want users to choose the ship to address from a predefined list. I have added a new ship to address to an existing company. However when I add new contact details (telephone number, fax and email) it does not keep the new contact details. It still keeps the old contact details as standard. So when the requestor chooses the new ship to address, the old contact details are pulled through and not the new ones. How do I get the new contact details to pull through for the new address and the old contact details to remain for the old address.

[Former Member]

Hi

did you crreate a new ship to address? or change the contact details of ship to address ?

if you changed the ship to address . you must get updated address when you search.

if you created new ship to address , you must get new ship to address when you search it.

how did you change the ship to address ? - internal address?

Muthu