SoCo rejection reason alert notification

[Former Member]

Hello Gurus,

I have a requirement to enable rejection reason text field in sourcing. I have enabled the functionality related to the same by activating switch in SPRO ' activate/deactivate rejection reason'.

Now issue is when reject SC in sourcing automatically one mail notification triggering to requestor. Mail Body content displaying as 'Alert #####' . I tried to change the mail content using BADI bbp_alert. But still no use.

And also description of mail notification also coming as '

SOCO_COMPLETED()' . Which also i tried to change using tcode ALRTCATDEF but no use.i could see description properly maintained in the same tcode for the SOCO_COMOLETE alert ( Both long and short description ). I am not able to change any of mail content or mail description for rejection reason mail notification.

Could you please help on the same.

Thanks,

Sha.

[daniel_marlen]

Hello Shay,

Rejection reason and alerts are two different functionalities.

Rejection reason makes it possible to add a text during rejection that will be saved in SC as item text.

Alert gives the possibility to send an email to the responsible colleague during rejection. The configuration steps of SOCO alerts are in KBA 1638112. Could you please go through it and check, if you can configure the alerts accordingly?

Best regards,

Daniel