Slow response from SRM 5.0

[Former Member]

Hi Expert,

We have a recently upgraded SRM4.0 to SRM 5.0 server

The SRM application that we use via web-browser(ITS) is very slow.

Any approaches/suggestions to debug the slow response and improve on it.

Thanks

AK

[Former Member · Accepted solution]

Hi

Pls refer note 1318249 .

Kernel upgrade may be the solution.

Also updated the Java patches too

Amit

[Former Member]

Yes note 1318249 would be your best bet.

If you can access the same transactions in the SAPGui without performance problem then it would be a BASIS issue so you should alos look at BASIS notes.

Upgrage kernel first.

Hope this helps,

Regards,

Matthew