Shopping Cart workflow approval - No Workplace details for user

[bhakti2]

hi

approver determination is working correctly when shopping cart is created but

we are getting below message in the shopping cart-

"No workplace details maintained for user account "

and when we click on approval workitem in approver login then it says Workitem is not longder valid

Is is authorisation or role related issue ?

SRM version 7.0 and frontend is NWBC 4.0

thanks

bhakti

[krishna_k17 · Accepted solution]

Hi Bhakthi,

Reason for your issue is authorization, please run the trace for authorization and check what authorization is missing.

Regards,

Krsna