Shopping cart - item in transfer process

[Former Member]

Hello All,

We are using SRM 5.0 and the problem is that after the Shopping cart is completely approved,the line item has the status "Item in transfer Process". So, SRM PO is not created for these carts.

I have checked almost all the old threads related to this topic and tried all the possible ways suggested in those threads but the issue is not resolved.

I have collected the data for these carts, and most of the carts went into this status when large dump was created in st22. I couldn't find another other information in RZ20.

Below is the status for one of the carts in BBP_PD.

Status Description Inactiv

HEADER I1009 Held X

HEADER I1015 Awaiting Approval X

HEADER I1021 Created

HEADER I1038 Complete

HEADER I1106 Shopping cart ordered

HEADER I1129 Approved

0000000001 I1111 Item in Transfer Process

Please help in resolving it.

Thanks in advance.

Muzammil

Edited by: muzamil24 on Sep 5, 2010 5:07 AM

[Former Member · Accepted solution]

Hi Muzammil

do one thing. go to monitorshopping cart click the follow on docuemnt icon

now you must get an error . that is the clue. why follow on docuemnts in not created.

what is that error?

Muthu

[Former Member · Accepted solution]

Hello Muthu,

Thank you for the reply.

I have checked follow on documents and there are no error messages in it. It has only the shopping cart number, its details and status as approved. No, other information is available here.

Please let me know if am checking at a wrong place.

Thanks,

Muzammil

[Former Member · Accepted solution]

Hi

again you click icon follow on document.

you will get an erorr message . SC WITH DUMMY po number error messge at right hand side

or you can see RZ20 ERROR

muthu

[Former Member · Accepted solution]

Hello Muthu,

Sorry, but i couldn't find any error message in follow on documents.

Could you please guide me on, where i should check exactly in RZ20 to find this error?

Thanks,

Muzammil

[Former Member · Accepted solution]

B2b procurement

shopping cart

and select system and expand

[Former Member · Accepted solution]

Hello Muthu,

Thank you for the prompt response.

There are no errors but i found this below message. (Everything was in Green)

Shopping cart 1000XXXXXX (PReq. 😞 BBP_BD 002 An exception has occurred.

I tried to select and view and found this.

Short Name : Backend application errors

Type: Status attribute

Class: BBP_SB_APPLIC

Highest alert: -

---

number of alerts: 0

Definition status : Enabled

alysis method: P_ANALYZE_SB_APPLIC

Definition status : AL_TD_DEF_CHECKED

Thanks,

Muzammil

[Former Member · Accepted solution]

what type of shopping cart it was

is your clean job runs?

SAP itself could not diagnoise the error . thats wy it thrown exception without any sap reason. there is some bad data

try to recreate the same data and replicate the same issue in development box.

If limit shopping cart item has accounting distribution (e.g. by value) this leads to 'error in process' E:BBP_BD 002 - buffer table not up to date using RZ20 SAP EnterpriseBuyer Monitors, Shopping Cart.

is it a limit shopping cart

dont you have a fixed source of supply for this shopping cart

give more details of the shoping cart

Note 1317756 - E:BBP_BD 002 - limit SC with accounting distribution

what SAP SRM version are you working on?

how about account assignment ? cost center . did you distribute percentage level.

Edited by: Muthuraman Govindasamy on Sep 5, 2010 6:51 PM

[Former Member · Accepted solution]

Hi Muzammil

First, Check ST22 dump if you find any....Second, do you have all configurations in place for the Creation of a PO in SRM(i believe you have extended classic scenario).

Also, is your configuration, Follow on document for product category in place in IMG for the categories used in the cart?

In the end, if you dont find anything wrong, create another Shopping cart and see if you get into same situation again.....

Regards

Virender Singh

[Former Member · Accepted solution]

Are you getting this error for all carts or only one cart?

muthu

[Former Member · Accepted solution]

Hello Muthu,

Yes, the clean job runs in the system. We are in SRM 5.0.

There was one requirement for one of the shopping cart which was in item in transfer process status. So, i created another cart with the same details and it processed successfully.

This issue is not with all the carts, but it is with only particular carts. I am unable to recreate this

Below are the answers for the questions you asked:

-- No, it is not a limit shopping cart

-- Source of supply is not fixed. It is chosen from the vendor list applicable for the product category selected in the SC.

-- Assignments of Cost center and other things is set up in the customised approval matrix table.

-- The approval flow is designed based on the value of the SC and the matrix type.

-- Matrix type is defined as 1,2 ,3....such that each type will have various levels of approvers.For example in type 1 there are 4

-- two approvers cannot have same set of cost assignment dimensions

Please let me know if any more information is required.

Thanks,

Muzammil

[Former Member · Accepted solution]

Hello Virender,

Thank you for the reply.

Yes, there are dumps in ST22. I couldnt find anything other than this.

I created one SC which was in this status and it got processed without any error.

Thanks,

Muzammil

[Former Member · Accepted solution]

Thanks Muzammil for your detail information.

try to to recreate or convince the user to recreate another cart.

any issues if you recreated you will come to know the problem. due to buffer issue and data issue it might happen.

sorry i could not help you further. if you were able to recreate, we or SAP can help to fix this issue.

Muthu

[Former Member · Accepted solution]

Hello Muthu,

Thank you for your replies.

Let me try requesting the user as well. But it will take some time for me to work on this. I will keep you posted about my findings.

Thanks alot.

Muzammil

[Former Member · Accepted solution]

last chance. try Richardo techniques

http://wiki.sdn.sap.com/wiki/display/SRM/ShoppingCartStatusI1111-+Resubmit

Muthu

[Former Member · Accepted solution]

Hello Muthu,

Sorry for the delay in reply. I was out of station.

I have been told that i am supposed to use to change the date/time of the reports. Only Basis team is supposed to do it.

I requested one user to create the same shopping cart and it got processed successfully.

Thanks alot for your inputs. I will keep you updated about my findings.

Thanks,

Muzammil