Shopping Cart Issue in Portal

[former_member189631]

Hello Experts,

    I have a portal 7.0 with SRM 7.0 BP installed in it and the employee self service role is assigned to the user. I am able to order items in shopping cart through the shop iView. The "saved" status of all the SCs are getting displayed in the check status iView. No action is getting triggered when I try to click on the button "display details" or the link of SCno  link on the powl(Shopping Cart). Please help me out on this.

Regards,
Ram

[Former Member · Accepted solution]

Hi Ramgansean,

i had the similar problem with the portal, too.

Had you maintain the portal information in the srm system?

Go to the details and show that the value is maintain.

Best regards

Daniel

[konstantin_anikeev]

Hi Ram,

does it work with NWBC?

Regards

K

[Former Member]

to me it looks web dynpro issue. have your technical guy to check WD component and action assign to that button. he can do further debugging as well.

[konstantin_anikeev]

Hi Ram,

any dumps in ST22 or javascript errors in browser?

Regards

Konstantin

[former_member189631]

Hi Smita/Konstantin, Thanks for the responses. I am not getting any java scrip error message button when I click in the button javascript(0)being displayed. Also there is not dump in the st22 tcode. We are maintaining HTTP connetions in both the system.Also, the portal server setting in the table  /SAPSRM/V_PORT_C  is being maintained in S32. The system alias is SAP_SRM. I am still getting the issue. Best Regards, Ram

[Former Member]

Hi,

Can you check default_trace in portal for errors? Make sure you have created all the system aliases and assigned roles at the backend.

Best Regards,

Prem

[former_member189631]

Hi Prem, No clue from the default trace as well. I have SAP_ALL authroization in the backed. The link for shop is working well. The issue is only in the POWL inbox. Wondering what is causing the issue. Best Regards, Ram

[laurent_burtaire]

Hello Ramganesan,

if your issue is only in inbox, this means problem comes from Portal (UWL is not a POWL).

See with a Portal consultant.

Regards.

Laurent.

[Former Member]

Hi Ram,

You need to have additional roles at backend. SAP_ALL will not suffice.

Have a look at below link for roles at backend:

http://help.sap.com/saphelp_srm70/helpdata/en/48/56d4a2e2b61ed2e10000000a421937/content.htm

Hope it helps.

BR,

Prem

[Former Member]

Hi Ramganesan

just check if there is any dump in ST22 transaction.

Thanks

Smita Sahay