Shopping cart displayed under LOCKED ITEMS in sourcing

[Former Member]

Hi,

We are on SRM 7.1

The issue we are facing is that one of the shopping cart which is sourcing relevant appears in sourcing but in display mode(not selectable) and when I check the indicator "Include Locked Items".

Is there  a way to unlock this cart so that it can be processed from sourcing?

Please advise.

[Former Member]

You can check in table SPERS_OBJ with field name as object_id. It will show the user who has locked in PERSONALISATION OBJECT

[bhavnesh_kumar5]

Can you please tell me how to remove entries from the table SPERS_OBJ from frontend interface?

[laurent_burtaire]

Hello Bhavnesh,

first, if a SC item is locked in SoCo step 2 of a Buyer, any other Buyer should have error /SAPSRM/AO_SOCO number 157 raised in SoCo step 1. If not, check OSS note dealing with this error message.

Second, to remove SC item from SoCo step 2, Buyer whom locked this SC item can be determined in table SPERS_OBJ (put BBPSOCO01/GROUP_AREA in field PERS_KEY and SC number in field FIELDVALUE😞 field concerned is OBJECT_ID.

Third, this user ID has to select SC item in SoCo step 2, then use button "Remove": this will send back SC item in SoCo step 1.

Regards.

Laurent.