Shopping cart displayed under LOCKED ITEMS in sourcing

[Former Member]

Hi,

We are on SRM 7.1

The issue we are facing is that one of the shopping cart which is sourcing relevant appears in sourcing but in display mode(not selectable) and when I check the indicator "Include Locked Items".

Is there  a way to unlock this cart so that it can be processed from sourcing?

Please advise.

[ricardo_cavedini]

Hello,

I think only the user who saved this cart in work area is able to unlock it.

This user should remove this cart from his work area and then cart would be valid again.

I don't see a function module to unlock this cart, since sourcing lock is not set at DB level.

Regards,

Ricardo

[Former Member]

Hi Ricardo,

By removing the cart from SOCO,do you mean the cart should be reassigned to another user?