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Shopping Cart Delete

Former Member
0 Kudos
208

Hi Experts,

We have created a Shopping Cart.But the WF doesn't activated for the SC.The status shows waiting for approval.

Now we tried to delete the SC and create a new one.But it is not allowing to delete.It gives below error

"Document is still being processed in the background,please try later"

Could any one advise a solution to delete this SC ?

Thanks

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi

Adding to Richaro\

still finding difficulty, request your administaror to delete your cart via application monitor via monitor shopping cart

or ask your N+1 MANGER to reject your cart and you can delete that reject cart.

muthu

Answers (2)

Answers (2)

peter_novoth
Advisor
Advisor
0 Kudos

Hi Pradeep,

please check SM12 for lock entries.

If the suggestions above from the others doesn't help, you can delete the SC also on the database level (this should be only the LAST decision). If you decide so, the following indicators have to be set for a completly deletion:

  • Deletion on the header level: BBP_PDIGP-DEL_IND -> 'X'

  • Deleted status: CRMD_JEST -> 'I1040'

  • Deletion on the item level: BBP_PDHGP-DOC_CLOSED -> 'X'

Reagrds,

Peter

ricardo_cavedini
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hello,

You have some options:

A)

1. go to transaction SWO1

2. enter "BUS2121" for shopping cart in Object/interface type and click "Test" button.

3. on the next page, click on the "Instance" button and enter the S.C .

4. on the next page, scroll down to the method with name "SETRELEASED" and click on right hand side icon indicating execution.

Doing this, document will be released and afterwards you can try to delete it.

However, doing this procedure, follow-on document would be generated if you have such configuration.

B)

Trigger a new workflow using transaction SWUE.

C)

Delete the shopping cart manually updating the database tables.

- At document header set "DOC_CLOSED" = X;

- At document item level, set "DEL_IND" = X;

- At shopping cart table status set I1040 - Deleted.

Kind regards,

Ricardo