Shopping cart approval email forwarded to user not having approval role

[Former Member]

Dear Experts,

Scenario: Classic

We have a table for finance approval of shopping cart for cost centres, it has three level of approval, depending upon value.

All the finance approver here can maintain there substitute, and all user of this table have approval role attached to there userid.

When a shopping cart is created, the system determines the correct approver from the finance approval table.

Problem:One of the finance approver got email in outlook from srm system for approval, instead of approving, the finance approver has forwarded the mail to other user - WHO IS NOT ONE OF THE FINANCE APPROVER, NOR HE HAS APPROVAL ROLE.

Still that user who got the forwarded email can approver the shopping cart.

How to STOP this ???

Thanks and regards,

Anil

[Former Member]

Anil,

Is it an offline approval or an online approval.

If it is an offline approval then please set check sender indicator in BADI BBP_OFFLINE_APP_BADI

If is an online approval then, check the agent assignment (for that cart in SWI6). If the agent is set as all then anyone can approve your shopping cart.

Also let us know what do you mean by approver role.

Let us know your inputs..

Regards

Rakesh Palle

[laurent_burtaire]

Hello Anil,

What is the report you use for generating and dending E-mails for Offline Approval ?

Regards.

Laurent.

[Former Member]

Hi Laurent,

We have setup a background job which uses the program: RSWUWFMLEC.

We dont have any BADI activated for workflow.

Thanks and regards,

Anil Rajpal

[laurent_burtaire]

Hello Anil,

As you do not use report RBBP_NOTIFICATION_OFFAPP, you cannot implement BAdI given by Rakesh.

Schedule report RBBP_OFFLINE_EVAL for receiving decision e-mail in offline evaluation with parameter CH_SNDER set.

So, if approver e-mail address who sends offline validation to SRM is not the one to which approval mail was sent by SAPconnect, workitem status will not be updated.

Regards.

Laurent.