Scoring function not working (Only working for Automatic scoring)

[Former Member]

Hi Team,

When scoring vendors, even when imputting a score between 1 - 10 , it is not recognising at as a score. However, it is scoring for closed question which require a 'Yes or No' question. Is there some config i need to do in the system?

Many thanks.

[Former Member]

Hi Baski,

I'm using collaborative scoring.

On the buyer side, when in putting response scoring (1 - 10) on the vendors reply to the questions, it is not acknowledging that the collaborator or buyer has scored the question.

Anything in the back end i need to adjust.

Many thanks,

Leon

[Former Member]

Hi,

A few things to check are:

1. On the Document Setup --> Scoring tab, have you add the scorers who will provide scores on the RFx responses? When you click on Add, it shows up the list of Collaorators on the RFx from which you can choose the scorer

2. Are your scorers able to see the 'Scoring' tab when they open up the RFx for scoring?

3. On the Scoring tab, is the user selecting the Supplier proposal(s) which he's she is going to score on?

4. Make sure the Collaborator Scoring Status is not set to closed by the Owner of the event. This is done by Actions --> Close Collaborative scoring.

Let me know what you find.

Thanks,

Vikram Shukla

Edited by: Vikram Shukla on Nov 15, 2011 6:09 PM

[Former Member]

Hi,

Just to add to Vikram's point, I don't see the reason why if you can enter score it is not saved or not shown as answered. there are no other special setting as far as I know..

Perform the same action and look at the logs to see any issues during this action..

good luck, Baski

[Former Member]

Hi,

Could you please provide more info to see what is the issue:

What type of scroring do you use? Standard or Collaborative? if standard, you navigated to the Rfx Responses>Response 1> Questions>section 1> Question Scories tab and provided values there. is that right?

Do you see some errors in the UI or in the logs?

thanks, baski