SAP Item incomplete error during OCI integration

[Former Member]

Folks,

In an SAP external catalog punchout workflow, we are submitted the following fields to SAP and are receiving an incomplete item error. Can someone share insight into the nature of the problem? The client does not have any more logs to share on the error. The vendor ID and Item unit have been verified to be valid values.

<input type="hidden" name="NEW_ITEM-DESCRIPTION[1]" value="item desc 1">

<input type="hidden" name="NEW_ITEM-QUANTITY[1]" value="1">

<input type="hidden" name="NEW_ITEM-UNIT[1]" value="EA">

<input type="hidden" name="NEW_ITEM-PRICE[1]" value="9.95">

<input type="hidden" name="NEW_ITEM-PRICEUNIT[1]" value="1">

<input type="hidden" name="NEW_ITEM-CURRENCY[1]" value="USD">

<input type="hidden" name="NEW_ITEM-VENDOR[1]" value="54500724">

<input type="hidden" name="NEW_ITEM-VENDORMAT[1]" value="ABC-SSS-MP US001">

<input type="hidden" name="NEW_ITEM-LONGTEXT_1:132[]" value="Item desc 1">

<input type="hidden" name="NEW_ITEM-EXT_QUOTE_ID[1]" value="43cc3560d3064d47baa6bf4a96">

<input type="hidden" name="NEW_ITEM-EXT_QUOTE_ITEM[1]" value="1">

<input type="hidden" name="NEW_ITEM-EXT_PRODUCT_ID[1]" value="ABC-SSS-MP US001">

thanks

Bala

[Former Member · Accepted solution]

Many times this error is due to UOM mapping. As far as UOM goes, SRM stores info in unit, displays in commercial, and expects ISO from the OCI. Make real sure that these are properly setup and ISO is mapped correctly in CUNI.

[Former Member]

Thank you. Yes, it was a unit mapping issue.

Bala