RZ20 Error : Follow-on document update failed

[former_member622419]

We are upgrading from 5.0 to 7.0 - Classic scenario

Issue: Shopping cart is created and approved. As a result, a Purchase requisition as follow-on document is created in ECC. I can verify the status of the PR and can convert into the PO successfully. However, the SRM shopping cart item stays in status as - 'Error in transfer'. Is there anything we are missing

BBP_PD - shows status I1111 - Item in Transfer Process

Batch jobs for both BBP_GET_STATUS_2 and Clen_reqreq_up are working fine. We do not have PI, its direct RFC connectivity between ECC and SRM

[tamas_vrabely]

Dear Sandeep,

Please check and implement the following Note:
2494346 - BBP_GET_STATUS_2 infinite loop while processing of unchanged SCs


In addition, you can try to run the report: BBP_SC_AUTO_RETRANSFER as detailed in:

2154727 - How to trigger and debug SRM shopping cart transfer and RFC calls

I hope this helps.

Best Regards,

Tamás

[ImreMatyas]

Dear Sandeep,

Based on the SAP Knowledge Base Article 2300120 - How to process shopping carts that were not transferred, https://launchpad.support.sap.com/#/notes/2300120 the Report BBP_SC_AUTO_RETRANSFER has to be scheduled as a background job in a regular basis in order to avoid inconsistent status.

Can you please check it once?

FYI. Also there is a known issue corrected by the SAP Note 2225147-SC limit subitem stays in status: Item in Transfer Process. If it corresponds to your case, you could implement and test the same.

Best regards,

Imre