Russian letters - PO print preview

[Former Member]

Hello,

I am trying to do a print preview of a PO through SRM 7.0 portal. In the generated PDF document, Russian letters are always printed as ####.

Even if i change the font in the smartform style to display cylliric characters (HELVCYR) , the problem is the same.

Am i missing something?

Thanks,

Hazem.

[Former Member · Accepted solution]

Did you import true type fonts that support the Cyrillic characters via report RSTXPDF2 under font families COURCYR, HELVCYR and TIMECYR as per SAP note 322998?

[Former Member · Accepted solution]

Hello Rajesh,

Thanks for the answre but i think that the HELVCYR is already installed because i find it when i check transaction SE73. Am i wrong?

I checked also the note but i where to get the HELVCYR font?

Thanks,

Hazem.

[sandeep_katoch · Accepted solution]

Hi Hazem,

Try to check your printer configurations.

I am not sure how helpful it could be but many a times everything is correct other than the pinter configurations.

tell me one thing whether in printpreview also the case is same or in PP you are able to see the Russian characters.

If this is the case then ur printer settings are not correct.

If in PP the charecters are seen as #### then the problem is in the SAP side

Rgds,

Sandeep Katoch

[Former Member · Accepted solution]

Hello Katoch,

I am not using a printer. I am just using the print preview from the PO screen in the SRM portal. The PDF document created does not show correct charcters in Russian.

I think the problem is at SRM side, right?

What can i do? The note 322998 is not clear enough for me.

Thanks,

Hazem.

[sandeep_katoch · Accepted solution]

Yes if you are checking the print preview in SAP only then the problem is at SRM side.

check these threads

http://scn.sap.com/message/3269335

http://scn.sap.com/thread/3194284

also please check with your basis team for the language installation. Sometimes there can be an issue with language installation also.

One more thing which will be useful here to address the problem is

1: Whether this is an adobe form or smart form.

2: Is it your first time when you are using Russian language

hope it solves your problem

Rgds,

Sandeep Katoch

[Former Member · Accepted solution]

Hello Katoch,

I think that i am not far from the solution:

Do you know where is configured the output device for print preview of a PO in SRM?

Actually, when i click on print preview button, a PDF document is displayed. I want to know where this is configured?

Thanks,

Hazem.

[Former Member · Accepted solution]

I solved the issue:

In fact it was related to the output device configured in the table TSFDEVTY. It was PDF1 which is not Unicode enabled. I replaced it with PDFUC which is unicode enabled and Russian characters are displayed correctly . This should be done for the language used to log into SRM portal.

Thanks for your help.

Hazem.