Reversal document not posted in the backend

[Former Member]

Hi Everyone,

We have case in which the reversal document of a GR has got struck in error in SRM portal.We have tried for searching the IDOC for this document through WE09 but we couldnt find any IDOC.We have opened this document in BBP_PD and found error messages like "047 transactions CO through postings from FI has been locked and 082 error in account assignment for the line item". Can you please help us in how to post this document in the backend.we are following classic scenario. Thank you.

[Former Member]

Hi Chintu

If you tried posting a GR document and it did not get posted I assume since there was an error message in the portal you would not see an IDOC generated for it ... hence you do not find one in the backend ..

If the GR successfully got posted from SRM and did not reach ECC then try searching for outbound IDOCs from SRM and there you will see the GR document ..and if its stuck in error ..

To be able to post the GR correctly the error must be rectified .Take help from FI team member or MM ..

Also you can try posting in ECC directly and it should give you the same error since the errors generally come from the backend

Hope this helps ..

Regards

Vinita

[Former Member]

Hi Vinita,

Thanks for your reply.

Can you please tell me where I can see if the IDOC of the GR has got successfully posted from SRM portal are not . In SRM portal I can see the status of the GR is "Error in process".

Also, Please suggest where to check the outbound IDOCS in the system, if  its through WE02 or WE05 please note that I don't have any IDOC number for that PO.Hence, I have tried searching through WE09 for IDOC number but couldn't find any.

Regards,

Chintu

[laurent_burtaire]

Hello,

check below documents:

SRM Confirmation process and issue resolution

Return Delivery - Cancellation

If you are in SRM 7.13 release, have a look at this blog:

Analysis report for confirmation creation from a PO

Regards.

Laurent.

[Former Member]

HI chintu

You can check in we02 or we05 and should be the same ..

There you can filter based on the PO number and see the IDOC is in green status or not ..

If yes then check the inbound IDoc in the ECC system  so you would have a better idea .. where it failed

Regards

Vinita