Retain Adhoc approvers even after approval re-determination in process controlled workflow

[krishna_k17]

Hi Experts,

I have requirement as mentioned below using process controlled workflow..

1 Requester creates the shopping cart, and adds an adhoc approver at 2nd level( totally there are 3 levels).

2.The first level approver (approval with completion)  in the workflow edits the shopping cart so that approvers are re-determined.

Issue:

When the approvers are re-determined the adhoc approver added by requester is lost.

Required:

We need to keep/retain the adhoc approvers even after approval re-determination.

I would like to know if there is any work around development/enhancement to meet the above said requirement.

Thanks in advance!!

Regards,

Krsna

[konstantin_anikeev]

Hi Krishna,

please check following notes.

http://service.sap.com/sap/support/notes/1754343

Note 1792460 - Ad hoc approvers are lost during restart simulation

Best Regards

Konstantin

[krishna_k17]

Hi Konstantin,

I am sorry for the delayed response!

The above mentioned note is already implemented in our system.

My issue is .. Adhoc approver dis-appears when we edit the shoping cart, because if the shopping cart is editted and approvers are re-determined and hence all the adhoc approvers are lost( previously added ).

These adhoc approvers needs to be added manually again. I don't want to loose any adhoc approvers even after shopping cart edit.

Please let me know if there is any workaround/enhancement to keep the Adhoc approvers even though shopping cart is edited and approvers are re-determined.

Thanks & Regards,

Krishna