Reply of Offline approval to WF-BATCH user's inbox

[Former Member]

Hi,

I am well aware about the standard flow of the offline aproval, however I wish to know following tricky part.

When the approver, approves via offline email;

then a self generated reply mail (which must not be changed by approver at all)

is manually sent by the approver to the email address of WF-BATCH user(email address as set in SU01).

How does reply mail (which has actually gone to the email address of the WF-BATCH user) reach to the inbox of WF-BATCH user?

I know that later this reply mail is evaluated by the RBBP_OFFLINE_EVAL.

Thankyou for reply.

Poonam

Edited by: Poonam Pal on Jun 16, 2010 3:10 PM

[Former Member · Accepted solution]

Hi Poonam,

Please click on the following link which might point you in the right direction.

http://help.sap.com/saphelp_srm50/helpdata/en/31/ec423b4ac8d506e10000000a11402f/frameset.htm

Also, looking at the code changes within this note, it might point you towards the coding where this takes place.

1243419 Incoming e-mails not transferred to application

Hope this helps,

Kind regards,

Matthew

[Former Member]

Closing the thread..

The SAPConnect configuration takes care of keeping the mail in inbox of system user.

[ricardo_cavedini]

Hello,

Check the following link:

http://help.sap.com/saphelp_srm50/helpdata/en/31/ec423b4ac8d506e10000000a11402f/frameset.htm

Perhaps it is helpful.

Regards

Ricardo