on 2011 Feb 16 2:04 PM
Hello,
We are using SRM 5.0. A user of ours is raising a shopping cart using a product code linked to a contract but is unable to process into a purchase order because the following error message appears - any ideas?
'Product type in item and in contract do not match (Item Print 10,000 EOI Forms ) ???
Thanks,
Sarah
Request clarification before answering.
Hi,
I am sure material (product) and product category has a valid contract and it has been available for source of supply and requester assigned the source of supply. And I am sure that the buyer enters the contract number and item in the cockpit. The error message is thrown before a PO is created.
PO's have previously been raised using this combination of contract and product category. A PO has even been raised using the same vendor number that is required for the PO that is erroring as well as the above combination. The only difference being that the user is based in a different division and uses a different WBS element and cost centre.
?
Thanks
Sarah
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Hi
Kindly check material master recent changes .
normally whenever material data changes and immediately changes to be done in the contract data too otherwise inconsistency happens
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Really item type = material - this is only for product
item type = product category - this is for product category..
give both details of sc as well as contract on item type - i want to know ..
is it type is GOODS or SERVICES
-
Is it a free text item ?
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why BUYER enters the contract data in the cockpit .if indeed contract available for material , it would have shown when PROPOSE SOURCE OF SUPPLY ...
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I think you are correct . SAP released note for you..
Note 1495152 - Error using Product category (COCO) item as source of supply
Summary
Symptom
You have a contract with a Product category item (COCO). Item type for this item is set as Material. - i may not agree with this line
You create a Shopping cart/ Purchase order with a service line item using Product category from the contract item. You try to use contract product category item (COCO) as Source of supply.
But system throws error "Product type differing from the Contract line item " (BBP_PD/620).
Other terms
SC PO Purchaser order COCO Contract Shopping Cart Product Category source of supply
Reason and Prerequisites
From standard, this message is thrown as error. Customers should be able to disable/reduce the severity.
Solution
If you want to use the Product Category COCO Item for the material and Service type items in the Shopping Cart or Purchase Order ,This error message should be customized by following the manual steps attached
I found the solution - the user was selecting material rather than services when raising the PO. Once the user change the 'Single' to the 'Multiple' the system recognised the details and a PO was successfully created. Many thanks for your help.
Sarah
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Hi
give more details of the issue.
are you sure your material (product) and product category has a valid contract and it has been available for source of supply and requester assigned the source of supply.
or BUYER prpose a source of supply
or BUYER enter the contract number and item in the cockpit.
and this error message thrown before creating the PO ?
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