product category does not exist in logical system

[Former Member]

Hello Experts,

Need help in understanding product category change behaviour.

Shopping cart created and approved.

PO created and approved.

Now PO change version created by changing product category.

Please enlighten me whether this change is really allowed on business perspective and SAP perspective.

So far we been told that there is business case to justify this change.

If allowed by SAP, then how do we solve the problem of error occuring in workflow "product category does not exist in logical system XXXX".

Please advise.

Thanks,

Gaurav

[Former Member · Accepted solution]

Hi

Is the shopping cart created from PUNCHOUT catalog?

is it your steps to recreate the issue?

1. create a catalog sc - for PEN product category

2. PO Created with PEN product category

3. now the BUYER changes into STATIONARY product category?

Note 626226 - Error message "Product category does not exist"

symptom

You use OCI to transfer an item into the shopping cart whose product category is not included in the user attributes. Because the corresponding error message BBP_PU348 is not marked with 'E' in the Customizing activity for influencing the message control you can transfer the item into the shopping cart, but only if it was transferred from the catalog. If you exit the 'Basic data' detail screen in the shopping cart, the system displays the error message "System error: Product category does not exist".

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I think buyer may not able to change the product category in the PO

[Former Member · Accepted solution]

Hello Muthu,

in our scenario, buyer able to change the product category and he can order it.

But when it comes to workflow to release it, workflow goes into error.

As mentioned , workflow can not handle the product category change.

Is there any settings or config or enhancement that we need to do to get this scenario working properly.

Thanks for your replay.

[Former Member · Accepted solution]

Hi

I dont have a system right now to check

1.are you ordering the item from external catalog? ( any mapping between catalog product category to SAP product category )?

2. after approved PO created.

3. Now BUYER could change the product category again?

4. why the BUYER takes push ups for REQUESTER . Let Buyer cancel the PO and ask requester to create a PO.

What is the business process existing in your business ?

Since product category determines purchase group and every thing like gl account etc..

Can you recreate the same issue in development box?

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Note 1466155 - GL account not re-determined on change of product categorySymptom

You have an SRM PO with items having multiple account assignment. Go to the PO item overview OR to the item basic data tab and change the product category. However, this does not trigger a new GL account determination for the accounting lines.

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Note 1407962 - Category is editable when contract is assigned in PO item

Symptom

When ever a Contract item (Free text or Product Category) is assigned to a Purchase order free text line item, The category modification is not allowed. This is because the product category is always copied from the contract item and overrides the Category for Purchase Order Item. It is confusing for the user as the category is editable and can't be modified.

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SAP has different different behaviors . Kindly tell us what type you belongs too...

[Former Member · Accepted solution]

Hi Muthu and Jain

I do face the same problem like when the manager who approves the PO (in extended classic) changes certain field like Contact person the workflow does not re-initiates?

Also the changes wont last. Again the previous value of contact person appears instead of changed one..?

What may be the reason?

Regards

Krupa