Procedure for cancelling an invoice from supplier which has failed in integration (S4HANA Cloud)

[mdonovan]

Hi,

We are implementing scenario 42K with Ariba Network and S/4HANA Cloud.

If an invoice fails in integration, what is the procedure for cancelling this on the Ariba Network?

Our example is that invoice has failed with error "Number of decimal places exceeds maximum allowed", tax has been calculated to 3 decimal places. I cannot find any transaction rule which would prevent this happening, therefore I presume the invoice needs to be cancelled/return to Supplier so that they can re-submit.

The invoice is currently stuck in the Message Dashboard "SAP Application Interface Framework" in S/4HANA Cloud. I can cancel it there, but this does not cancel the invoice on the Network.

Please advise?

[mdonovan]

Just checked the guide for 42K and it states that allowing supplier to cancel invoice should not be activated.

I dont think it's right that supplier should provide credit memo becuase this may make it through the integration and post successfully which would be incorrect.

There does not seem to be a solution. The problem in my specific scenario is that the invoice failed becuase Ariba allows tax calculation to 3 decimal places, but S4HANA Cloud does not. But there is no setting on the Ariba Network to prevent this scenario.

Please advise.

[mdonovan]

Looking at options to "Configure currency precision and rounding rules" which may solve my particular issue.

[mdonovan]

The scenario I'm specifically interested is when the invoice fails in S/4HANA before the invoice document is fully created. In S/4HANA Cloud this is handled in 'AIF', an error will be visible here. It is possible to cancel the integration message from here, but this does not send a status update back to Ariba Network (unless you can confirm it should?)

[dencilpaul]

Hey Matt,

Is there not an option to send an invoice status update which would then reject the invoice? In an ideal world , buyer should be able to reject the invoice and the supplier would then be able to login, into their account, and then click on the invoice and hit cancel.

If the Cancel option is not available to a supplier , a supplier might be able to submit a credit memo to put funds back . This option is only available if your customer enables it.

Thanks,
Dencil