Problem with PDF extract in a report

[Former Member]

Hi guys,

We are facing a peculiar problem with PDF extract in a report. When we run a report and export PDF , all the records in the result set are populated in the PDF. however, if I navigate away from the report and return back to the same report, and click on export pdf (with the result set already populated) i get a blank PDF document without any records. If i run the report again and then export the PDF it works fine.

Export excel works fine for all cases.

I am assuming it has got something to do with the way the system handles the cache for PDF export.

I also found that this occurs only when we have a value list filter with "none" set as default,and in this case, initially on opening the report for the first time the query does not get executed automatically.

Any help on this would be highly appreciated.

Thanks and Regards,

immanuel

[vikram_shanmugasundaram]

Hi Immanuel,

Have you tried clearing the cache? My guess is, it is probably a defect.

Regards,

Vikram