PO gets stuck after the supplier includes the information in the Supplier Part field in OC

[mariana_baez]

Dear Team

We have been activate the OC Default Transactions rules for the suppliers as follows;

• Allow suppliers to confirm an order multiple times>Set No > Confirm only once at the line-item level.
• Allow suppliers to send order confirmations for material orders at the line-item level>Set YES
• Allow suppliers to reject quantities for material orders at the line-item level in order confirmations.>Set Fully.
• Require suppliers to fully confirm line items before fulfillment> Set Yes.
• Allow suppliers to edit the Supplier Part ID and Auxiliary Part ID fields on order confirmations at the line-item level.> Set YES
• Then, after supplier submit a OC with Supplier Part ID information , the PO gets stuck, means, there is not button activate for shipping Notice to continue with the process. However, if other suppliers do not use these fields, then the button for the ship Notice is activated without problems.
• Could you please explain the reason for this issue, why the supplier part ID information is creating this problem and therefore the suppliers are unable to continue with the process?.
• How can be fix it in Ariba to allow suppliers to continue?

For better understanding please see the screenshots as follows:

We appreciate your support and insights on this regards, we have several PO´s stuck with this issue?

Many Thanks