Order Confirmation Failing on Managed Gateway For Spend & Network (Ariba CIG)

[ayesha_nadeem]

Hi,

We are currently performing integration of SAP Business Network and SAP S/4HANA (RISE with SAP). Product is 'SAP Business Network Commerce Automation, Foundation Option(Ariba DSN)'.

The issue is that the order confirmation gets failed on CIG with the following error:

Upon referring to the support link (Error: "Fault response received from ANXXXXXXXXXXX with ErrorCode: CIG-PLT-00676" (ariba.com) ), we checked the ERP transactions, and found the following message in t-code 'SRT_LOG':

All of the configuration have been performed in the S/4HANA system as well as Cloud Connector and the CIG as per the following guides:

• S/4HANA - Global Settings: Configuring and Enabling SAP Integration Suite, Managed Gateway for Spend Management and SAP Busines...
• Managed Gateway (CIG): Configuring a SAP Integration Suite, Managed Gateway for Spend Management and SAP Business Network P...
• S/4HANA - Application Specific Settings: Order Confirmation | SAP Help Portal

Moreover, in CIG document validator, upon pasting the cXML received from SAP Business Network, following errors are observed:

1. Source Content Schema Validation:

Step Summary:

Source Content Schema not available for Document : cXML - ConfirmationRequest - 1.2.061

2. Target Schema Validation:

Error Text

cvc-complex- Invalid content was found starting with element 'IDOCTYP'. One of '{TABNAM}' is expected., Line : 4, Column : 16

Please guide what could be the route cause and resolution for this.

Thanks

RISE with SAP #SAP Business Network SAP digital supplier network membership SAP Business Network for Procurement and SAP Business Network for Supply Chain SAP S/4HANA  SAP Integration Suite, managed gateway for spend management and SAP Business Network