Offline Wrokflow issue

[Former Member]

Hi ,

I am getting below issue while testing offline workflow for the shopping cart.

it was already configured and I am doing testing

I have rejected shopping cart and got a email saying that your shopping cart was rejected, but

when i click on "LOGIN" it it taking me to the production server instead of testing, I am not getting where the PRD URL in maintained so that it is taking in to Production system.

Below is the email details, I am clicking on "Log on" and it taking me to the production portal

*************************************************************************************************************

1. The Following Requires Processing:

Your shopping cart 'test reject GL emal cart' was rejected. Please edit it.

Use the Following Link to log on to the System and Carry out the Approval Online:

Log on

2. Overview of Shopping Cart No. 1000015327, test reject GL emal cart

Rejected Description Add'l Service Description Product Quantity Unit Requested Delivery Date Price Per Total Value Currency Supplier Cost Center Internal Order G/L Account Product Category Desc

X test change shopping cart Service Item 1.000 H Timeframe 12,000.00 1 H 12,000.00 12000.00 USD 5100 5204006 Unicode Test

3. Approval Notes

To accept the changes, click on the following link and then select 'Send':

Accept via E-mail

Thanks,

Jai

Edited by: M Jairaj on Sep 5, 2011 8:08 PM

[Former Member]

Hi,

Did you do any system refresh in your development system by copying the data from Production ?

Thanks

Rajesh K

[Former Member]

Hi,

Please check what you have configured at

Go to SAP Supplier Relationship Management -> SRM Server -> Technical Basic Settings -> Maintain Portal Information.

You can refer into KBA 1511180.

Thanks ,

Melina.

[Former Member]

Yes, we have done system refresh from PRD to TSR recently.

Thanks,

Jai

[Former Member]

Hi Jai,

Since refresh has done in your development system, the link (URL) is pointing to the Production system. Hence, kindy change the url and keep the development system's URL so that it will redirect to development system.

This URL is available in anyone of the table/Z table. To identify a Table name please ask your abapers to find out from the logic relevant to this task ID or rejection email content.

I hope the above information is sufficient for you and helpful to you.

Thanks

Rajesh K

[Former Member]

1511180 - The hyperlink in the offline approval email is incorrect

-- Applicable to SRM 7.0 , I am not sure the option is avaailable in SRM 5.0

I have found the program, and it looks it is hard coded in the program, still investigating.

Prgram : SRM_OFFLINE_APPROVAL

Thanks,

Jai

[Former Member]

Hi,

The problem is the entry in the table HTTPURLLOC.

Please maintain the entry in the table with correct link under the least SORT KEY. This should work fine.

BR

Swetha

[Former Member]

Hi,

Check the SPRO menu :

SPRO --> SAP SRM --> SRM Server --> Technical Basic settings --> Maintain Portal information. Here probably as you copied PRD to TST it is having PROD URL. You can change it.

Regards,

Prasanna