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OC/ASN not routed to CIG

rashmitdash1
Explorer
0 Kudos
625

Hi Team,

We are integrating S/4HANACloud with DSN (Scope item 42K). All configurations have been completed in S/4, CIG and AN Buyer as per the documentation and we are successfully able to send PO and GR to a Test Supplier account on AN.

However, OC and ASN created by the supplier are only reaching the AN Buyer account and not being sent over to CIG. There are no messages in the History tab of these documents on AN Buyer. The cXML payload has the correct SystemID (i.e. the S/4 SystemID as configured on AN Buyer) and the CIG endpoint. There is no trace of these documents in the CIG Document tracker as well.

SystemID and Endpoints have been setup correctly ( as explained in DSN - System ID and End Point Configuration - SAP Q&A). Any help would be appreciated.

Accepted Solutions (1)

Accepted Solutions (1)

Prem_Tracz
Product and Topic Expert
Product and Topic Expert
0 Kudos

What is your default end point in the system ID configuration ? Is it CIG endpoint? or is it 'default' endpoint?

Try to set CIG as your default endpoint under system ID configuration.

OR

Change document routing for Order Confirmation and ASN from 'PO Origin' to CIG.

Secondly, just in case ensure to provide at least one bill to entry

under your system ID configuration (if not done yet)

rashmitdash1
Explorer
0 Kudos

Hi Prem,

I have tried out both these options, but the OC and ASN documents are not being routed to CIG. A Bill-to entry does exist in the System ID config.

Supplier submitted invoices, however, are working fine with the exact same setup. Invoice documents are passing AN Buyer rules, being routed to CIG and then on to S/4 for posting.

Prem_Tracz
Product and Topic Expert
Product and Topic Expert
0 Kudos

Rashmit, what if you remove all the endpoints except for CIG one ?

You do not need the 'Default' one anyway.

This should force system to send OC/ASNs back to CIG.

rashmitdash1
Explorer
0 Kudos

Hi Prem,

Tried that as well, but there is no option to delete an Endpoint. Both "CIG" and "Default" endpoints were created when CIG was activated.

Prem_Tracz
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hello Rashmit,

I checked your account entitlement and noticed two of them missing (this is usually done upon buyer account creation).

I enabled these two - try again to execute your test and let me know if this works.

rashmitdash1
Explorer
0 Kudos

Hi Prem,

That fixed the issue. Thank you for checking and activating the features.

munahmed
Explorer
0 Kudos

Hi Team,

We have a similar issue and stuck after making sure all the end points are configured correctly.

Please advise if there needs to be some parameter to be enabled at your end.

Answers (0)