Not able to Publish the contract from CLM to ERP

[Former Member]

Hi Experts,

There is one contract which  had initially 3 line item .

User tried to delete the 3rd line item and  tried to publish successfully.

But after some time if user wants to publish the same contract by changing the data he is not able to publish:

Error is :

Now when I see in ERP there I  found that confirmation control key "ZSHN" is present under 3rd line item which was deleted .and there in no confirmation control key is present for other 2 line item.

View in ERP:

Please kindly help why CLM is taking back the deleted line  item.

Thanks

Sonu

[Former Member]

Hi Sonu,

    Please create an OSS message we would like to check your system..what release is the ECC system on?.  please also be ready to provide access to ECC system..

Thanks

Prasad

[Former Member]

Hi Prasad,

I created OSS message  :

102455 / 2016

Thanks

Sonu