No error pop-up when MA publish errors out in ERP

[Former Member]

Hi Experts,

We are on SAP Sourcing 10.0 SP9.

When publishing a master agreement, if there are errors like pricing conditions or missing QM, accounting views etc., I do not get the error popup in CLM like we used to before. Instead, the document link gets created with the external reference number as #1. This document cannot be used anymore because of the incorrect reference.

Has anyone faced this issue? Am I missing anything?

Appreciate any inputs.

Regards,

Subhasini

[Former Member · Accepted solution]

Hi Subhasini,

  In addition to what Bogdan mentions above.. just wanted to inform you that development is already trying to address this.. the error handling should become more robust in handling #1 .. The fix should become available in an upcoming SP..

Regards

Prasad

[former_member190023 · Accepted solution]

offtopic - big like for that ... I remember busting my brains for weeks trying to debug a random #1 for a client...

Bogdan

[Former Member · Accepted solution]

Thanks Prasad.

I noticed an Unlink External Reference button with SP9. We will allow this to the business system administrators and have this as the work around for now.

Regards,

Subhasini

[former_member190023]

Hi Subhasini,

The use case described (#1 reference) is most likely related to enhancements done in the BBP_ES_OA_UPDATE. If you do have enhancements you'll need to debug and understand where is the error.

Basically both systems 'think' that the publishing is successful, but no OA is actually created because of *some* issue you'll need to identify.

#1 is getting returned because this is used as a default for the OA ID in BBP_ES_OA_UPDATE. And with both systems thinking it was successful this value is passed across and used.

Bogdan