No activity in the transaction tracker (CIG) after purchase order?

[julien994]

Hello all,

we have activated the parameter CC:DO (carbon copy direct order) in Ariba.

We send a Purchase Order from Ariba to S/4 Hana system, but no information is visible in the Transaction Tracker (CIG).

Can it be related to the Ariba Network settings for the BuyerAccount?

Does anyone have a hint?

Best Regards,

Julien

[SiruiLiu]

Hello Julien,

What's the status of the requistion in Ariba, is it 'Ordered' or 'Ordering'?

Did you look into the history tab, is there any message?

Best regards,

Sirui

[MonicaChen]

Hi，

We have the same problem. How can we solve it?

[yaccoulibaly]

How you activated the Interface under CIG in the Child realm?