on 2024 Feb 01 8:28 AM
I am writing to report an issue with the Ariba-S4 Hana CIG system. When adding a second item line in Ariba and transmitting it to SAP 4HANA, the net price of the new item line created in the SAP purchase order is not the same as the net price contained in the message, even though the message contains the correct net price.
This issue only occurs when a new line is added to the Ariba order. Could you please advise on how to resolve this issue?
Thank you for your attention to this matter.
Request clarification before answering.
Hello,
Based on your report, it appears that the error occurs in the Ariba system data when including a new item reference line in the order, and this is replicated.
However, for a more assertive answer, further analysis is necessary, and issue resolution.
Concerning your query, in these scenarios, further investigation is necessary to understand the details of the relative issue.
In this case, you need to open Ariba Support tickets to resolve this issue.
To speed up the ticket preparation process and facilitate analysis by the support team, use the information in the official documentation “SAP S/4HANA Cloud - How to create the perfect case”.
Furthermore, to leave the ticket with as much information as possible to assist in a quick resolution, for this specific problem, it is also suggested to include the following information:
I hope this guidance helps you.
Kind regards
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.