Need to change the rejection email text for Shopping cart

[Nik2]

Hi,

I need to change the rejection email contents which is sent when Shopping cart is rejected. I checked in workfow template WS14000133 but was not able to find from where the current email is being sent.

Regards,

Nikhil

[Nik2]

We are using SRM 5.0. I could not find anything from Task. The mail being sent has HTML content. Is there any way to find out from where this mail is getting generated.

[Nik2]

I check both the Tasks but the text coming in mail is not from them. Maybe, there is some enhancement done. Is there any way I can find out from where email is generated.

[laurent_burtaire]

Hello Nikhil,

What is your SRM release ? For upper release than 6.0, have a look at OSS note below:

[1265414 - add more information to workflow notifications|https://websmp230.sap-ag.de/sap/support/notes/1265414]

Regards.

Laurent.

[Former Member]

Hi,

Please check the relevant taskid and change the description / content appropriately.

Task id is either TS90007922 or TS10407972

I hope the above is useful to you.

Thanks

Rajesh K