need service process for offsite vendor repair of goods

[Former Member]

Hi,

Our vendor repair process is as follows, and needs to be mapped to SRM.

The vendor repair business process starts when an estimate for a repair is taken from the vendor for repair of a product . If the estimate is acceptable, a PO is created and sent to vendor.The goods are sent out to vendor for repair. Vendor returns the product after repair and product is given back to the cost center for use. Material tracking is done when it is sent out and when it is received back, and the cost centre needs to confirm the service having being done successfully , in order to pay.

How can this be mapped to SRM and ECC

1. During cart creation, how can an estimate be taken from the vendor , before creating a PO

2. How can goods be tracked in such purchasing, i.e how can goods be issued to vendor and received back.

3. How can the requester create confirmation , since GR is already being done when goods come back after repair.

Rgds

Sumendra

[Former Member]

Thanks

[Former Member]

Hi Virendra,

But I am creating a service PO in SRM , cannot convert that into ECC subcontracting PO. ( Also, the SR service PO will replicate to ECC)

The only way out for subcontracting PO is for the buyer to see the service SRM PO, and manually create the subcontracting PO ,and put a service PO reference, but it will not be linked to the SRM service PO automatically

Please confirm my understanding

Rgds

Sumendra

[Former Member]

Hi Virendra,

Thanks for the answer.

requisitioner also wants a vendor estimate ( for the repair of the material ) at the time of shopping cart . We have proposed the functionality of 'request' in the service shopping cart. requester can request estimates from various vendors using the request form in SRM service procurement, and then accept 1 bid to trigger a shopping cart, approval, and then PO.

my questions are:

1. Is this design OK

2. If this design for getting vendor estimates is OK, then we cannot go ahead with the subcontracting SRM cart/subcontracting PO that you proposed .

according to me only 1 of the following can be used , please confirm my understanding

- a service procurement with request functionality , etc which creates a service PO in SRM and ECC. In this case goods cannot be sent against the service PO , so goods have to be tracked in a spreadsheet ( is there any other way to track vendor repair goods against a service PO)

- subcontracting PO in SRM and ECC ( which you proposed)

sumendra

[Former Member]

Hi Sumendra

This design is OK as far as my understanding is concerned.

YOu will ve to create the PO in ECC in this case because of Subcontracting Scenario. Bid will create a SRM PO which you can convert into a Subcontract PO in ECC.

Regards

Virender Singh

[Former Member]

Hi

What if you create a Local Scenario Service PO in SRM which gives you an option of creating Service Entry sheets in SRM and post the FI Documents in ECC. Then make a BAPI Call to ECC through some custom program and create a Subcontracting PO using BAPI_PO_CREAT1 in ECC. This will avoid manual creation of a Subcontracting PO.

Another option is you create a SRM Service PO, let it go to ECC as Service PO trigger BAPI_PO_CREATE1 in ECC on saving the service PO , feed data to this BAPI and create a subcontract PO.

As you said you will ve to identify a field to store service PO.

Third Option is ; You create a Service PO as you do not seem to be providing Components to the Vendor for manufacturing the item. The item on which you are getting Vendor Service can be transfer posted to Vendor Stock to track the Inventory. Once vendor returns the item after service, do a transfer posting again to unrestricted stock. Settle the Service PO for Vendor Payments.

Third option will be a neat and cleaner one for you

Regards

Virender Singh

[Former Member]

Sumendra

Here is what I recommend:

Create a Purchase Order in SRM on the lines of a ECC Subcontract Order. Use a different Document type or some sort of identification for this to identify this as a Subcontract order.

As SRM does not have COmponent selection Option, you may have custom fields in SRM to put the components in the same. Map the data in SRM structure before sending the data to BAPI_PO_CREATE1 in ECC. The data passed should have Subcontracting Category for the Product and the Components should be updated in the components part in ECC PO.

If you have a BOM already in place in ECC, then you may have a development to pick up Components for this Order whent he order is getting created in ECC

Goods Issue for this PO can only be done in ECC

Do a Goods Receipt for this PO in SRM or ECC. Components will get consumed on creation of a GR document in ECC

This is more of a developed solution when you try to use SRM and ECC for Subcontracting Scenario.

Regards

Virender Singh