MDM_SRM_UI_App has expired

[Former Member]

Hello all,

Our system is SRM 7.0 on Netweaver 7.01 with MDM 7.0. When a user launches the catalog from the Employee Self-Services > Shop link, we are getting the following message if that session is left for 30 minutes.

500 Internal Server Error

The Web Dynpro Application 'MDM_SRM_UI_App' has expired. Restart the application using the Refresh button or via the following link MDM_SRM_UI_App.

Could somebody tell me where to check/change the timeout setting for this web dynpro app?

I have set the DefaultExpirationTime for WebDynpro to 4 hours (14400) in Visual Admin -> Server -> Services -> Configuration Adapter -> webdynpro -> sap.com -> tc_wddispwda -> Propertysheet.default

I have also been looking at session timeout settings in the Web Container (visual admin) but nothing I set there seems to help!

I know it is sensible to have a timeout for this but we are going live next week and we feel the users should be given more time before this happens while they get used to the system.

Thanks in advance for any help!

Dave Hayward

[jason_boggans]

Hi Dave,

The time out is idle timeout I guess, i.e. it happens if the session is idle for 30+ minutes.

You wish to extend this? A 30 minute idle timeout time seems a good figure so that older sessions are released.

You may start to run into session management issues if you increase these much.

Regards,

jason