Mail Not Appearing in SOST - SAP

[manp12]

For some workflow items, the user receives a workflow notification in an email account, for some not. The missing workflow notification in the email is also missing in SOST.

Any help would be appreciated!

[Sandra_Rossi]

You need to analyze the workflow log. What can you tell us about the concerned work item? (if there's any).

[laurent_burtaire]

Hello,

if it is not linked to SOST settings, you can check this wiki:

Check FORWARD_WI attribute of approvers

Regards.

Laurent.

[abapdanny]

First I would check all the filters in SOST and set the Maximum No. of Hits higher then 500