Looping for review task TS40107924

[laurent_burtaire]

Hello everyone,

i would like to have confirmation regarding a SRM standard process for Work Item generated by standard task 40107924 (review of PO).

This Work Item is generated when you manually add a reviewer (Ad Hoc reviewer).

This WI remains active until the PO workflow is completed: at this moment, the dialog WI is logically deleted.

What i find not logical is if reviewer "submits" his review, a new WI is generated, so reviewer will receive dunning mails to review the PO each time he will submit his review until the end of the PO workflow: this has no sense !

Once review is submitted, no new WI has to be generated.

So, is this process the SRM standard one?

I did not find any OSS notes dealing with this subject.

We are in SRM 7.00

Regards.

Laurent.

[laurent_burtaire · Accepted solution]

Hello,

one of my colleagues found the amazing answer....

1684003 - Review workitem created repeatedly

No comment.

Regards.

Laurent.

[nishantbansal91]

Hi,

Which process you are using

Are you working on Process controlled workflow? or Normal workflow.

Thanks

Nishant

[laurent_burtaire]

Hello,

we use Process-Controlled Workflow.

Task TS40107924 is linked to workflow template WS40000018.

Inside this workflow template, the document type is checked: if it is not a Quote, Task TS40107924 is called.

The problem is this task is inside a loop...

For me, it should not.

Regards.

Laurenr.

[nishantbansal91]

Hi,

While defining the level in the process control workflow system will identify the no. of level defined at the schema level that why system use the loop.

Thanks

Nishant

[laurent_burtaire]

Hi,

i am talking about reviewer, not approver: there is no process level for reviewers.

Regards.

Laurent.