Login problem to SRM-MDM Configuration UI

[Former Member]

I am working on the SRM-MDM catalog.and face a problem with logon to the Configuration UI.

SAP MDM7.1 version 7.1.04.149

SAP SRM-MDM Catalog 3.0 Repository

http://<server>:<port>/webdynpro/dispatcher/sap.com/tc~mdmsrmui/MDM_SRM_UI_App.

We have made a successful connection test.

After filling in the server name on login screen, I can select between repositories that are "loaded and running" so there seems to be connection between J2ee and MDM Server.

.

I select a repository 'SRM_MDM_Catalog' and specify the User 'Master' that has the role 'UI Configuration Manager'.

When trying to logon with the above information I get the message 'Login failed'.

Any ideas how to resolv this problem?

Thanks

Jan

[Former Member]

Hi,

Try to reset the password of user "Master" in MDM Console. Make sure that ID & password is is typed properly as they both are case sensitive.

Thanks,

Anshuk Saxena

[former_member206388]

Hi Jan.

The MDM connections might have been lost. Can you try restarting the MDM Server/Unload repository and try once.

Also can youu try with Admin/winter.

Regards

Bala

[Former Member]

Hi,

I have no problems connecting to the Repository via MDM console and I have restarted the repository and server. The connection to MDM Server is intact.

I am using the user (Master) with the role UI Configuration Manager which I understand is the correct role to use when logon to Config UI. I have tried adding this role to user Admin but still with the same result.

I think there might be something else wrong other than user/role issue.

Any ideas anyone?

Regards

Jan

[masa_139]

Hi,

What is the MDM Java API version? Please make sure all components are same stack level.

Regards,

Masa

[Former Member]

Hi Masa,

Below please find the system details:

JAVA API version for MDM

Admin Version = 7.1.05.04 [interface CRC=0x5711ca96]

Build Version = 7.1.05.94

Content Version = 7.1.05.06 [Interface CRC=0x9db161f6]

Meta Version \t= 7.1.05.00 [Interface CRC=0xd7594919]

Regards

Jan

[masa_139]

Hi,

Please double check you have installed MDM server and Java API from samle installation package.

> SAP MDM7.1 version 7.1.04.149

> JAVA API version for MDM

> Admin Version = 7.1.05.04

> Build Version = 7.1.05.94

> Content Version = 7.1.05.06

> Meta Version \t= 7.1.05.00

Regards,

Masa

[Former Member]

Hi,

Yes we have latest version of both MDM Server version (MDM 7.1 version 7.1.04.149) and Java API versions as per above. I have tried reset of psw to user Master but without luck.

Regards

Jan

[Former Member]

Some more information regarding our installation in addition to the above:

SAP MDM 7.1 version 7.1.04.149 and Java API are installed on two different servers. The UI is installed on a SAP NW AS Java instance.

Regards

Jan

[Former Member]

I'm closing this thread as we figured out that the deployed JAVA API 7.1.05.94 is not compatipble with our MDM server 7.1.04.149!

We deploy the correct JAVA API (7.1.04.146 -

MDMJ71004_20-10006189.SCA) after which we could reach both Config UI and Serarch UI.

Regards

Jan

Edited by: usjawi on Oct 6, 2010 8:41 AM

[Former Member]

Try UserID 'Administrator' without any password.

SG