ISSUE WITH SHOPPING CART STILL VISIBLE

[Former Member]

Hi-

I have a couple of issues. The first is I have three shopping carts I cannot get off of my shopping area. Two of them my purchasing agent went in and cleared/confirmed P.O.s as arrived at the facility where I work. The third one, I placed an order, but now one item on the order has been cancelled. The other items came in and I was able to confirm those. These three shopping carts need to be removed since they are no long active. I am not well versed in the technicalities of SRM/SAP. So if you can tell me in laymen's terms, I might be able to remove them.

Thanks 

[ricardo_cavedini]

Hello,

Shopping carts are visible in shopping area (POWL) till flag FINAL_ENTRY is marked at item level.
This flag is updated by reports BBP_GET_STATUS_2/CLEAN_REQREQ_UP, depending on the scenario that is used - classic or extended classic.
Try to run these reports providing the cart numbers directly in input fields.
Then, see if they are still displayed in shopping area.

Regards,
Ricardo

[Former Member]

I have limited access to SRM, therefore I do not know where to pull up a report. I have one area that I can navigate through; Self Service Procurement Portal. The only thing I can actually do to a shopping cart is delete it and some edits before it's approved by my approver. I have no authority or access to other areas other than placing orders. Is there someplace in the shopping area in the carts themselves I can access to do eliminate it? Would I need to contact someone at the corporate office and see if they can remove them?

Thanks