Issue with pricing in SRM

[hubert_haist2]

Experts,

I'm just facing a problem in a shopping cart using SRM 7.0. Creating a shopping cart calling our internal MDM-catalogue and adding i.e. 3 products to the cart, items are transferred properly to our SRM system, quantity and price are correct. Changing now the quantity leads to a price change to 0. This happens for most of our products but not to all. It only happens during the first change and only to the first line item (if this has been changed). The behavior also depends of the order of the products in the cart. If the first item is a correct one (price doesn't change after change of quantity) nothing happens! We don't use scaled prices, so no change of the price would be required.

Any ideas why this happens only for some specific products? Can't see any differences in master data in R/3 or in SRM.

Thanks

Hubert

[Former Member]

Hi Hubert,

Could you please tell if me any technical upgrade (SPS/EhP) happened in your SRM system recently after which you are noticing this issue.

Br,

Raghu.

[hubert_haist2]

Hi Raghu,

we haven't had an update during the last couple of months, but I really can't say when this issue occured for the first time.

Regards

Hubert

[Former Member]

Hi Hubert,

Does there any BADI implementation exist for BBP_CATALOG_TRANSFER? Can you check that?

Thanks - Kumar

[hubert_haist2]

Dear Kumar,

yes, we have a BADI implementation active for for BBP_CATALOG_TRANSFER. After transfer all values are ok, only after change of item the price is 0.

Regards

Hubert

[bharathi_ponnusamy]

Hi Hubert,

Can you try this note which resolves several Price issues in Shopping cart that has 'COCO' type Contract reference

2079469 - Incorrect SC Net value and price when a product category contract with discounts is assigned

Best Regards,

Bharathi

[hubert_haist2]

Hi Bharathi,

thank you for this note, I've implemented it, but no change at all. Price is still changing to 0 CHF when I change i.e. the quantity in the line item.

Regards

Hubert

[Former Member]

Hi Hubert,

I would suggest you to ask your ABAPer to debug, that may be helpful, though this should be the last option.

Thanks - Kumar