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Issue Service PO Status – Partially Serviced- Enable feature toggle SINV-5371?

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727

Dear Team,

I take the liberty to contact you regarding the fact that my fully serviced purchase orders are stuck in DSN with following status - Partially Serviced and I would expect Serviced.

1. The purchase orders don't contain any hidden maximum amounts

2. Field S.-Based IV is checked on the invoice tab

3. The Service Entry Sheet is fully serviced in SAP and it's also accepted. This triggers a goods receipts and both transaction documents are visible on DSN.

Impact?

This will lead to a misleading communcation impact between buyer and supplier.

I found following information on Ariba Connect but this not applies to Ariba Network. Or do we need also to enable following feature toggle SINV-5371? https://connectsupport.ariba.com/sites#item-view&/181324

Thanks in advance for the help.

Kind regards,

Accepted Solutions (0)

Answers (2)

Answers (2)

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Hey przemyslaw.tracz,

What is your interpretation of Max amount? What is the sap field for that?

For your information: we didn't input any limit on the limits tab.

Thanks in advance.

Kind regards,


Cindy

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Hey dencil.paul ,

Like mentioned in my original question we don't use maximum amounts. See below printscreen of Service PO in SAP.

Therefore I would expect that the connect article won't solve our issue. Are you agree with me?

Prem_Tracz
Product and Topic Expert
Product and Topic Expert
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Hey Cindy,

Without that Max amount, how does the system know when a PO is fully serviced and when not?